rentalresult rules engine product configurator protects you against losing key employees!

Is it time to rewrite the rules?

Product configurator using the rentalresult rules engine

Do you have complex products which force you to rely on a small number of expert staff? This was the problem that we began looking at 12 months ago.

The key was to find a system that would enable a salesperson to offer the best product to the customer based on the answers to a logical question flow, de-skilling the quotation process and maximizing the technical knowledge held by a few individuals. Our solution is the product configurator using the rentalresult rules engine.

Selecting the right product for the job

This isn’t about a sales script, but about a product-centric series of questions which can include gathering the information for complex math equations such as pumping volume, power requirements, load bearing capacity etc. which allow the user to identify not just the right product for a particular scenario but also alternative solutions which maximize utilization across the business. You can also use the answers to those questions to gather additional information about the customer and their intended usage of your product to offer additional services, added value sales and safety information and store the answers to all their questions against the contract for later reference in legal or dispute situations.

Address complex requirements

The product configurator can be used to initiate a rental, going direct from product identification and availability checks to the rental agreement itself, or it can be embedded within the rental process to allow employees to use it in specific situations where a client has particularly complex requirements. You can even embed individual product-specific configurators within both rental and sales to allow you to configure asset level specification information if your product mix requires such a level of detail.

Integrated e-commerce

To take the process a stage further we have now integrated the rules engine and the product configurator into our e-commerce solution, meaning that you can offer your customers the ability to select their own products based on the same series of questions eradicating the possibility of mistakes and mis-ordering which often worry rental businesses when dealing with the on-line marketplace.

Clients can take full advantage of the new rentalresult rules engine to cut costs, achieve massive productivity gains and, working within their core business model, can take advantage of new market opportunities.

Your business, your rules, your results