rules engine & e-commerce

Business Tools: rentalresult rules engine and e-commerce

Our new rules engine is already saving clients on payroll costs and delivering massive productivity gains.

Rules Engine at the Counter

When used at the counter the rules engine lets your counter man offer the best product to the customer, based on a series of answers built into the software, to a logical question flow, prepared by your best employees. This can allow some clients to de-skill the order taker’s role (in one case reducing salary costs by 50%) reduce errors, record all the answers and print them as part of the contract to minimise disputes, letting new employees become productive very quickly without detailed knowledge of the wide product range in your business.

Built in System Analyst

In reality the rules engine acts as a System Analyst inside the rentalresult system, providing valuable information on exactly what customers want and letting you know clearly where you have to improve your pricing, product and training on-line to improve your customers experience.

Linking the rules engine with e-commerce and delivering a powerful business tool

What Result can now offer is the rules engine working within the e-commerce package, the problems of the past, where customers could not order on-line because they would not know what they really needed can be eliminated by using the Rules Engine.

The benefits qualified for e-commerce sites are lower costs per contract, reduced staffing as on-line orders are done automatically, and the opportunity to win new deals with the growing number of small companies who use new technology to cut their own costs, and have no time to stand around waiting to be served at the Hire Centre counter, or on the phone.

The current defence for not using e-commerce is that customers are not sure what to order, will forget the accessories and safety kit etc and you must have an experienced salesman.

Unique and Exclusive Benefits for rentalresult customers

The rules engine and e-commerce help drive sales growth, develop long term customer retention, reduce costs and improve customer service.

We believe our rentalresult e-commerce and rules engine offers a new dimension by solving the problem of directing the customer through the site, to ensure they make the right choice of kit and accessories etc.

Is it time to rewrite the rules!