We’d like to announce the development of a new partnership with web-survey company Vovici. (www.vovici.com). Using the Vovici API we have created some automatic links between activity in rentalresult and your ability to send satisfaction and other types of surveys to your customers.
So what does this actually mean? Basically you can decide what surveys you’d […]
These days, we spend a lot of time focusing on customers, and implementing new features to make sure that they get the best possible experience, but at the other end of the scale, vendors tend to drop down the priority list.
We think there are several things that we can do to make your vendors experiences […]
The innovations team at rentalresult is always looking at new technology to work out what we can use to benefit our customers. But most of the time, its not the technology but the idea that is important.
After watching a new user getting to grips with the applications a couple of weeks ago, one of the […]
There is now an additional value added sales option which allows you to automatically create after-sales warrranties for both used and new equipment sales. So now, you can make sure that your customers get the same great service they are used to after they’ve bought their new equipment from you.
However complex the technology there are times when simple is best. We have recently added a nice simple solution for those people who need their customers to sign and return contracts or safety information sheets before rental equipment is dispatched.
Rather than process everything manually, or rely on a web based solution which only a proportion […]
For those of you not familiar with a Wiki, its basically an online website or information system that is simple enough for non-technical employees to use, edit and add to. If you google regularly, you will undoubtedly have come across Wikipedia which is one of the biggest open wiki’s on the net. However more and […]
You might think we are being a bit harsh, but actually this is all about encouraging you to make sure that your users see only what is necessary and useful to their jobs. Anything they do not use, they lose. Not as a punishment but as a way of streamlining their applications to be as […]
This is another really simple little addition to our application modules, the ability for you to send used-equipment to Auction. We’ve made it possible for you to select rental fleet assets that you would like to mark for sale and generate an xml export file that you can upload to an on-line auction site.
The !dea […]
Asset tracking solutions offer you many ways to locate, identify and check on your machines health. Our interfaces with Qualcomm and with Smartequip, demonstrate how important we believe such technologies are. For those with the money to invest in telemetrics, the ability to know when an asset is being used too much, when oil levels […]
