Archive for January, 2008
We’d like to announce the development of a new partnership with web-survey company Vovici. (www.vovici.com). Using the Vovici API we have created some automatic links between activity in rentalresult and your ability to send satisfaction and other types of surveys to your customers.
So what does this actually mean? Basically you can decide what surveys you’d [...]
These days, we spend a lot of time focusing on customers, and implementing new features to make sure that they get the best possible experience, but at the other end of the scale, vendors tend to drop down the priority list.
We think there are several things that we can do to make your vendors experiences [...]
The innovations team at rentalresult is always looking at new technology to work out what we can use to benefit our customers. But most of the time, its not the technology but the idea that is important.
After watching a new user getting to grips with the applications a couple of weeks ago, one of the [...]
There is now an additional value added sales option which allows you to automatically create after-sales warrranties for both used and new equipment sales. So now, you can make sure that your customers get the same great service they are used to after they’ve bought their new equipment from you.
